Unlocking the Power of AI: China's Groundbreaking Rongxi Intelligent Model

In a groundbreaking move, China has unveiled its domestically-developed AI foundation model for the finance, marketing, and customer service sectors. The Rongxi Intelligent Model, launched at the 2024 World Artificial Intelligence Conference (WAIC) in Shanghai, is poised to revolutionize the way businesses operate and interact with their customers.

Empowering Businesses with Cutting-Edge AI Solutions

Revolutionizing Finance, Marketing, and Customer Service

The Rongxi Intelligent Model, developed by Beijing-based CLOOPEN, a global smart communications cloud service provider, is one of the first of its kind in China. This AI model offers a suite of applications, including Rongxi agent, knowledge co-pilots, and virtual agents, aimed at enhancing marketing, sales, service, and internal management for businesses across various industries.In the insurance sector, the Rongxi Intelligent Model helps leverage conversation data for informed decision-making and identifies consultation and complaint hotspots, enabling insurers to address customer concerns more effectively. For manufacturing companies, the model extracts context-based work order failures, allowing them to proactively prevent mass complaints.In the life insurance industry, the Rongxi Intelligent Model automates service records and creates personalized service assistants, streamlining the customer experience. In the banking sector, the model assists with complex policies, enhancing loan processing efficiency and improving overall customer satisfaction.

Introducing the ELITE MOS: A Customer-Centric AI-Powered Platform

Alongside the Rongxi Intelligent Model, CLOOPEN unveiled the ELITE MOS, a customer-centric operations platform powered by AI. This platform aims to provide efficient decision-making for customer service and improve conversion rates in telemarketing through precise marketing strategies."The ELITE MOS platform is designed to empower businesses with AI-driven insights and decision-making capabilities," said Shi Zenghui, the general manager of CLOOPEN's digital intelligence cloud solutions department. "By leveraging the power of AI, we can help our clients make more informed decisions, enhance their customer service, and ultimately drive better business outcomes."

Driving AI Adoption with High-Quality Corpus Data

Recognizing the importance of high-quality data for effective AI model training, Kupasi, a leading Shanghai tech company, has partnered with its AI ecosystem partners to release a new corpus data product. This product aims to enhance AI model training by providing access to curated, high-quality data sets."High-quality corpus data is crucial for the application of AI models across industries," said Zhuang Mudi, the deputy secretary-general of the Shanghai government. "It helps AI better adapt to real-world scenarios and accelerates the vision of AI empowering various sectors."Kupasi's "Corpus Operation Platform 1.0" introduces a comprehensive toolchain for data collection, cleaning, labeling, testing, and application, setting a global standard for efficient and high-quality corpus supply. The company has collaborated with partners, including Migu Video, Baosight Software, and Fudan University, to release 10 high-quality corpus data products targeting key industries such as healthcare, urban transport, retail, finance, and entertainment.

Establishing Guidelines and Standards for Corpus Construction

In addition to the corpus data products, Kupasi has introduced the first guidelines for corpus construction, along with technical white papers for the finance, education, and life health sectors. These documents outline methodologies and standards for building high-quality data sets, ensuring consistency and reliability across various industries.The financial white paper redefines high-quality financial data sets and introduces the "Corpus Cube" methodology based on financial knowledge systems. The education white paper sets standards for educational AI data governance and sharing, while the life health white paper maps out corpus construction for medicine, drug development, clinical medicine, health management, and traditional Chinese medicine.Furthermore, Kupasi has collaborated with nearly 20 enterprises to release a group standard for corpus construction, aiming to encourage shared data resources and promote high-level data element construction.

Driving Innovation and Collaboration in the AI Ecosystem

The unveiling of the Rongxi Intelligent Model and the release of the new corpus data product at the 2024 WAIC showcase China's commitment to advancing AI technology and fostering a thriving AI ecosystem. By empowering businesses with cutting-edge AI solutions and establishing robust data infrastructure, China is positioning itself as a global leader in the AI revolution.As Björn Schuller, a tenured professor from the Imperial College London's Department of Computing, noted in his speech following the launch of the Rongxi model, "The development of AI foundation models like the Rongxi Intelligent Model, coupled with the availability of high-quality corpus data, will undoubtedly accelerate the adoption and application of AI across various industries. This is a significant step forward in realizing the full potential of AI technology."The collaborative efforts between CLOOPEN, Kupasi, and their partners demonstrate the power of cross-industry cooperation in driving innovation and shaping the future of AI. As businesses and industries continue to embrace the transformative potential of AI, the Rongxi Intelligent Model and the new corpus data product are poised to become pivotal tools in unlocking new levels of efficiency, productivity, and customer satisfaction.